Leading Patient Experience Platform
MedPilot’s technology transforms patient communication through customized
outreach tailored to people's preferences.
MedPilot Solution
Robust Outreach Methods
We use a combination of emails, texts, calls, and statements to increase our chance of connecting with patients.
Customized Engagement
We use a variety of variables to personalize communication, including patient demographics, bill size, payment history, and clinical history.
Optimized Communication
We track every action the patient takes on our communication, payment portal, and help center to better inform our approach for re-engagement campaigns.
Proven Results
MedPilot Optimization
1. Understand Audience
Jane is most frequently opening texts on weekdays around noon, when she’s probably taking a break from work to eat lunch.
2. Personalize Engagement
We tailor our tone, content, and the platform we communicate based on her demographics.
3. Continue to Optimize
With machine learning we continue to optimize our outreach strategies as we interact more with an individual patient.
Compliance
We take security seriously.
MedPilot in the News
